Frequently Asked Questions
Everything you need to know about shopping with F A R A K.
What is the standard shipping timeframe for F A R A K orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I ensure I am selecting the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. You can initiate a return or exchange through our online portal.
Which payment methods do you accept?
F A R A K accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the materials used in F A R A K collections sustainable?
Quality and ethics are at our core. We prioritize high-grade, durable fabrics and work with manufacturers who adhere to fair labor practices and environmental standards.
How can I track my package once it has shipped?
Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery's progress in real-time.